Registration & Tips
Questions? Email qzeducation@wcs.org or call 800-433-4149
Registration
- If you would like to schedule a Queens Zoo Education program, please complete the Queens Zoo Program Request Form or call the Education Department at 800-433-4149, Monday through Friday, 9:00am-4:30pm. You can also email qzeducation@wcs.org with any questions about education programs or the registration process.
- Once your booking has been made, an invoice with program information, including date & time, will be sent to you. This letter is valid for free general admission for your classes & must be shown at the entrance gate on the scheduled dates.
- A $50 change fee will be incurred if the school needs to change the program dates.
- If you’re interested in learning about new and exciting education opportunities at the Queens Zoo, please sign up for our email list here!
Class Size
- PRE-K & KINDERGARTEN: Maximum class size is 25 students & 7 adults, including the teacher.
- 1ST GRADE & UP: Maximum class size is 35 students & 7 adults, including the teacher.
- Schools are not allowed to combine classes to reach the maximum class size.
- School & camp groups are required to provide a minimum of 1 adult chaperone for every 10 children & chaperones must remain with their group at all times.
- SPECIAL NEEDS CLASSES: We welcome students with special needs. Please ask us about discount pricing. Please be sure to mention your group's special needs when registering so that we can make accomodations. We require one adult for every two students in a special education class with a maximum class size of 12 students.
Parking Information
- The parking lot near the zoo is closed for remodeling. Buses can drop off groups between 49th an 50th Avenue.
Payment Policy
- Payment in full is due at least 4 weeks prior to the program date & ASAP if booked within 4 weeks.
- Under no circumstances will a program be held without full payment in advance or a Purchase Order.
- Payment may be made by check, credit card, or Purchase Order.
Cancellation Policy
- All cancellations must be received in writing by email, qzeducation@wcs.org.
- Cancellations made at least 4 weeks in advance will receive a 50% refund.
- There are no refunds for programs cancelled less than 4 weeks prior to the scheduled date of program.
Late Arrivals
Due to a very full schedule, programs will not be extended for late-arriving groups beyond the scheduled end time. Staff will make every attempt to cover as much material as possible in the time available. Please obtain information on how to locate us in advance of your trip by visiting the directions page on our website.
Weather Conditions
Programs are held rain or shine unless trips are cancelled by school officials or a zoo closure is in effect. Please encourage children to dress appropriately for outdoor activities.
For General Admission Only
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For more information please call 800-433-4149 between 9:30 a.m. and 4:30 p.m. Eastern time, Monday through Friday (except holidays), or email qzeducation@wcs.org with any questions about education programs or the registration process.
