Registration & Tips
Questions? Email qzeducation@wcs.org or call 800-433-4149 (press 1, then 2 when prompted)
Registration
- If you would like to schedule a Queens Zoo Education program, please click on the link here to view field trip programs for Pre-K through High School. You can also email qzeducation@wcs.org or call the Education Department at 800-433-4149 (press 1, then 2 when prompted), Monday through Friday, 9:00am-4:30pm, with any questions about education programs or the registration process.
- Once your booking has been made, an invoice with program information, including date & time, will be sent to you. This letter is valid for free general admission for your classes & must be shown at the entrance gate on the scheduled dates.
- A $50 change fee will be incurred if the school needs to change the program dates.
- If you’re interested in learning about new and exciting education opportunities at the Queens Zoo, please sign up for our email list here!
Class Size
- PRE-K & KINDERGARTEN: Maximum class size is 25 students & 7 adults, including the teacher.
- 1ST GRADE & UP: Maximum class size is 35 students & 7 adults, including the teacher.
- Schools are not allowed to combine classes to reach the maximum class size.
- School & camp groups are required to provide a minimum of 1 adult chaperone for every 10 children & chaperones must remain with their group at all times.
- SPECIAL NEEDS CLASSES: We welcome students with special needs. Please ask us about discount pricing. Please be sure to mention your group's special needs when registering so that we can make accomodations. We require one adult for every two students in a special education class with a maximum class size of 12 students.
Parking Information
- There is a free public parking lot at 111th Street & 53rd Avenue. This lot does not belong to the Queens Zoo. The parking lot is first come, first served, so it may be full when a bus arrives. If lot is full there are parking options at the NY Hall of Science for a fee or street parking
Payment Policy
- Payment in full is due at least 5 weeks prior to your program date. If you book less than 3 weeks in advance of your program date, payment/proof of payment will be due immediately.
- Under no circumstances will a program be held without full payment in advance or a Purchase Order.
- Payment may be made by check, credit card, or Purchase Order.
Cancellation Policy
- All cancellations must be received in writing by email, qzeducation@wcs.org.
- There will be no refunds for cancellations made within 3 weeks of the scheduled program.
Late Arrivals
Due to a very full schedule, programs will not be extended beyond the scheduled end time for late-arriving groups. Instructors can only accommodate groups arriving up to 20 minutes late, and will cover as much material as possible or provide an alternate activity. After 20 minutes, late-arriving programs will be replaced with an alternate activity or may be canceled. No refunds or reschedules will be provided.
Weather Conditions
Programs are held rain or shine unless trips are cancelled by school officials or a zoo closure is in effect. Please encourage children to dress appropriately for outdoor activities.
For General Admission Only
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For more information please call 800-433-4149 (press 1, then 2 when prompted) between 9:30 a.m. and 4:30 p.m. Eastern time, Monday through Friday (except holidays), or email qzeducation@wcs.org with any questions about education programs or the registration process.
