Summer Camp FAQs

Camp Experience

What will my camper do all day at camp?

Zoo Camp is full of fun and learning about the world of animals, nature, and science. A typical day of camp includes up-close animal encounters, Zoo expeditions, games, hands-on science projects, art experiences, and camp activities tailored to the age group and theme for each session.


Will you be outside all day?

We plan to spend as little time as possible in our classrooms. Weather permitting, we will spend the majority of our time outdoors exploring our parks and exhibits.

Please be sure to apply sunscreen or bug spray each morning before camp. Camp staff will not be permitted to apply sunscreen or bug spray to campers. Also, send your camper to camp with a full, reusable water bottle to ensure your camper stays hydrated.


What is the counselor to camper ratio?

Each camp has one lead educator and two to four camp counselors depending on the age and size of the group.


What is the counselor to camper ratio?

The counselor to camper ratio varies with age and registration. Our average group size is around seven campers to one counselor. Each group also has trained volunteers who help supervise campers.


What should my camper wear to camp?

Please dress your camper appropriately for the weather. We will be outside rain or shine, so rain gear may be needed. Please send your camper with closed-toe shoes. On the first day of camp, we will give your camper a special camp t-shirt and they will be required to wear this shirt every day of camp as it increases visibility. Additional t-shirts can be purchased for $20 when you register or on the first or second day of camp.


What food should I pack for my camper?

Please send your camper to camp each day with a nut-free lunch, snack, and a full, refillable water bottle. For campers attending extended care, please bring an additional snack. Do not send any snacks or food containing peanuts or tree nuts, due to allergy concerns. Sharing of lunch or snack items is not permitted except amongst siblings.


How do you handle behavioral issues?

WCS utilizes restorative practices across all of our camps. It empowers campers to grow socially and emotionally. More information about this approach will be sent out with camp materials.


Registration and Payment Questions


When will registration open?

Registration for camp will open to the general public on January 13, 2022 at 9:00am.


Can I register my kids for more than one camp session?

For most Queens Zoo camps there are two different sessions and campers are welcome to attend both. Camps with the same name and title do not change and we discourage campers attending the same camp session twice. The Wildlife Conservation Society has camps at all five parks (Queens Zoo, Bronx Zoo, Central Park Zoo, Prospect Park Zoo, New York Aquarium), and registering your camper for different camps at different parks is a great educational experience!


Can you accommodate campers with different needs?

Campers of all ability levels are welcome at Zoo Camp. Together with caregivers, we strive to make camp accessible and inclusive to all children and will work to provide accommodations to our camp programs to make them as accessible as we are able to. Our camp staff is not able to assist campers with toileting or medical needs, but if your camper needs toileting or medical support during our camp day, a professional care provider or approved student support specialist may attend camp with them. Please contact qzeducation@wcs.org prior to camp to make arrangements.


Can my pre-k or k child attend in-person camp?

We are offering a “caregiver and me” toddler camp for two to three year old children. A caretaker must accompany the child to Toddler Camp.  All other summer camps are for those entering Pre-K as a four year old and older.


What does "waitlist" mean?

Waitlist means we are currently full for that session. We encourage you to sign up for the waitlist as spots do open and we will try to fill that spot from our waitlist in the order they are listed.


What is your cancellation and rescheduling policy?

All requests to cancel or reschedule must be submitted via email. Please include the camper's name, camp session, date, and the reason for cancellation.

  • Cancellations: Cancellations made more than 4 weeks in advance will receive a 100% refund (minus any administrative fees). Cancellations made between 2 and 4 weeks in advance will receive a 50% refund. Cancellations made within 2 weeks will not receive a refund. All requests to cancel programs must be made in writing to qzeducation@wcs.org.
  • Rescheduling: Requests to reschedule are subject to availability and will be subject to a 10% administrative fee. All requests to reschedule programs must be made in writing to qzeducation@wcs.org.

Do you offer payment plans?

Please email qzeducation@wcs.org for more information.


Do you have a multi-child discount?

We do not offer a multiple-child discount. We do offer a 10% discount to WCS Members and Donors.


Do you provide transportation to camps?

Unfortunately, we are unable to provide transportation to and from camps.


Do you provide extended care?

Extended care options are available.


What additional information will be required for my camper to participate?

The Monday before your first day of camp, you will receive an email from our registrar team with a link to our medical, camper pick-up, and photo-release forms as well as our liability waiver. All forms are completed online. All forms are collected digitally before the first day of camp in order to attend.
At this time, all participants age 5 and older will be required to provide proof of vaccination status on their first day of camp.


COVID-19 Related Questions


What are your Covid-19 safety protocols?

Please visit the Queens Zoo Know Before You Go page to review park policies related to COVID-19.


What if my camper becomes ill due to COVID-19 and cannot come to camp?

If your camper or a member of the camper's household becomes ill due to COVID-19 we have options!

  • If we still have openings, we can move your camper to a later in-person camp date; or
  • You may request a refund if camp has not started or a prorated refund for the days of camp that remain (less the 10% administrative fee); or
  • You can donate all or part of the camp fee to support WCS Education!

What happens if WCS has to cancel camp due to a COVID-19 related issue?

WCS is taking all precautions possible and following all CDC, New York State, and New York City guidelines to reduce the risk of transmitting COVID-19 in our camps. If WCS has to cancel camp due to COVID-19, you have options!

  • If we still have openings, we can register your camper for a later week of camp; or
  • You may request a full refund if camp has not started or a prorated refund for the days of camp that remain; or
  • You can donate all or part of the camp fee to support WCS Education!

Contact Information

EMAIL: qzeducation@wcs.org

PHONE: 800-433-4149


Please visit the Queens Zoo Know Before You Go page to review park policies related to COVID-19.


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