Tours

Zoo Highlights Tour

Tour the Queens Zoo with our knowledgeable and trained guides. Tours are provided for schools, scout groups, summer camps, families and adult who are interested in learning more about our wonderful collection of animals from the Americas.

Fees: $150 per group
Groups should not exceed 30 participants

For more information or to pre-register, call the Education Department at (718) 271-7361.

Tour Reservations and Information

Due to their great popularity, Education Department programs are scheduled well in advance. We recommend that you contact us as early as possible to schedule a tour of the zoo. In some cases, space may be available on shorter notice.

Program Registration

  • To make a reservation for a tour, please call the Education Department at 718-271-7361, Monday through Friday, between 9:30 a.m. and 4:30 p.m. Reservations for tours are handled by phone only at this time.
  • Maximum tour class size is 32 students. Schools are not allowed to combine classes to reach a class size of 32 students. One adult for every ten students is required, with a maximum of five adults. Additional adults will be charged for zoo admission.
  • We welcome students with special needs. Please be sure to mention special needs or disabilities when registering so that we can place your class in a wheelchair-accessible classroom. We require one adult for every two students in special education classes (maximum class size of 12 students).
  • Once your information has been processed, a contract with tour information, including dates and times, will be mailed to you. Please sign a copy of the contract and return it by mail or fax it to 718-271-4441. Present this letter at the Zoo's front entrance gate on the date(s) of the scheduled tour(s) to receive free general admission for your class, and four other adult chaperones. Tour Guides will meet you at this gate to bring you into the zoo.

Payment Policy
All programs must be paid in advance. We will no longer collect payment on the day of the program. Schools can pre-pay by check or credit card or via purchase order. Under no circumstances will classes be offered without full payment or purchase order and a signed contract, which must be returned within three weeks after it is received. If payment arrangements are not made one month prior to the date of your scheduled program, it will be canceled.

Cancellation Policy
All cancellations must be received by the Queens Zoo Education Department in writing, by mail or fax (718-271-4441). Cancellations made at least 4 weeks in advance will receive a 50 percent refund. There are no refunds for programs canceled less than four weeks prior to the scheduled date of program. Please note that any request to reschedule your class is equivalent to a cancellation.

Late Arrivals
Due to a very full schedule, programs will not be extended for late-arriving groups beyond the scheduled end time. Staff will make every attempt to cover as much material as possible in the time available. Please visit our directions page in advance of your trip.

Weather Conditions
All programs are held as scheduled (regardless of weather) unless field trips are cancelled by the Chancellor’s office. Please encourage your class to dress appropriately for outdoor activities. Attempts to reschedule your classes will be made at the earliest available date but cannot be guaranteed.

Queens Zoo Admission Policy for Visits Only
Schools not participating in an Education Department program do not need to pre-register for a group visit. Regular admission fees apply.

Payment for general zoo admission can be made in cash or by personal or school check on the day of your trip. For additional information, contact the Registrar at 718-271-7361.